Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for products in their original packaging. Please note that for hygiene reasons, used or opened beauty products cannot be returned or exchanged.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
- 2.Print Your Label
Once your return is authorized, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the tracking number is saved for your records during transit.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.